Privacy Policy

Last Updated: January 14, 2026

1. Introduction

Drayly (a DBA of RDK Services LLC, "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trucking dispatch and fleet management platform (the "Service").

This Privacy Policy applies to information collected through our website, mobile applications, and any related services. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

  • Account Information: Name, email address, phone number, company name, and password when you register
  • Business Information: Company address, DOT/MC numbers, insurance information, and business licenses
  • Driver Information: Driver names, license numbers, contact information, and employment records
  • Shipment Data: Container numbers, delivery addresses, customer information, and load details
  • Financial Information: Payment card details (processed securely by Stripe), billing addresses, and transaction history
  • Documents: Delivery orders, rate sheets, driver worksheets, and other uploaded files
  • Communications: Messages sent through our in-app messaging system

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, features used, time spent on the Service, and clickstream data
  • Location Data: GPS coordinates for geofencing, clock-in/clock-out verification, and driver tracking (with consent)
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience

2.3 Information from Third Parties

We may receive information from:

  • Payment processors (Stripe) regarding transaction status
  • Google OAuth for authentication purposes
  • AI service providers for document processing
  • Map services for location and routing data

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraudulent activity
  • Personalize and improve your experience
  • Process documents using AI-powered parsing (delivery orders, rate sheets)
  • Enable geofencing for time and attendance tracking
  • Generate reports and analytics for your business operations
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

  • Stripe (payment processing)
  • Google Cloud (AI document processing, authentication)
  • MongoDB Atlas (database hosting)
  • Amazon Web Services (cloud infrastructure)
  • OpenStreetMap/Nominatim (geocoding services)

4.2 Business Transfers

If Drayly is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

5.1 Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.

5.2 Right to Delete

You have the right to request that we delete your personal information, subject to certain exceptions provided by law.

5.3 Right to Correct

You have the right to request that we correct inaccurate personal information that we maintain about you.

5.4 Right to Opt-Out of Sale/Sharing

Drayly does not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes.

5.5 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

5.6 How to Exercise Your Rights

To exercise your California privacy rights, please contact us at privacy@logicontrol.io or call (555) 123-4567. We will verify your identity before processing your request.

5.7 Categories of Personal Information

In the past 12 months, we have collected the following categories of personal information:

CategoryExamplesCollected
IdentifiersName, email, phone, IP addressYes
Commercial InformationTransaction history, subscription detailsYes
Geolocation DataGPS coordinates for clock-in/trackingYes
Professional InformationEmployment records, driver licensesYes
Internet ActivityBrowsing history, usage dataYes

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure password hashing using industry-standard algorithms
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Employee training on data protection practices
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you the Service. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

  • Account Data: Retained for the duration of your account plus 3 years
  • Transaction Records: Retained for 7 years for tax and accounting purposes
  • Shipment Data: Retained for 5 years or as required by DOT regulations
  • Time and Attendance: Retained for 4 years per California labor law requirements
  • Usage Logs: Retained for 1 year

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze how you use the Service
  • Improve our Service and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

9. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Drayly

A DBA of RDK Services LLC

Customer Service: cs@myrdkllc.com

For California residents, you may also contact the California Attorney General at https://oag.ca.gov/contact if you have concerns about our privacy practices.